Privacy Policy

1. Introduction

PB60 Pty Ltd (ABN 95 696 551 247, ACN 696 551 247) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (pb60pty.site) or engaging our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity Information: Full name, job title, company name.
• Contact Information: Email address, phone number, postal address.
• Business Information: Details about your business operations, challenges, and goals provided during consultations.
• Technical Information: IP address, browser type, operating system, referring URLs, and pages viewed on our website.
• Communication Records: Records of correspondence between you and PB60 Pty Ltd.
• Financial Information: Billing details and payment information required to process invoices.

3. How We Collect Information

We collect personal information through:

• Direct interactions when you fill in forms on our website, send us emails, or communicate with us by phone or in person.
• Automated technologies such as cookies, server logs, and analytics tools when you browse our website.
• Third parties including referral partners, industry databases, and publicly available sources.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide, manage, and deliver our consulting and business services.
• To communicate with you about our services, respond to enquiries, and provide customer support.
• To process payments and manage our billing relationships.
• To improve our website, services, and client experience.
• To comply with legal obligations and regulatory requirements.
• To protect against fraud, unauthorised transactions, and other liabilities.
• To send you marketing communications where you have provided consent (you may opt out at any time).

5. Disclosure of Information

We may disclose your personal information to:

• Service Providers: Third-party vendors who assist us in delivering our services, such as IT providers, accountants, and legal advisors.
• Professional Advisors: Lawyers, auditors, and insurers who provide professional advice to our business.
• Regulatory Bodies: Government agencies or regulators where required by law.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our website.

Types of cookies we may use include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand website traffic and user behaviour.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

• Secure storage of electronic records with access controls.
• Encryption of sensitive data during transmission.
• Regular review and updating of security practices.
• Staff training on privacy and data security obligations.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate, incomplete, or outdated personal information.
• Complaint: Lodge a complaint if you believe we have breached the Australian Privacy Principles.
• Opt-Out: Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response to your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.